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Will self-driving cars end the distracted driving crisis?

September 8, 2017

Autonomous vehicles hold great promise to make our roads safer.

But how soon can we rely on technology to make cars “self-driving” and end the distracted driving crisis?

Distracted driving is one of the most significant contributors to a recent major increase in motor vehicle deaths, according to the National Safety Council.

Safer fleet and trucking operation with less distracted driving

September 6, 2017

Distracted driving claims thousands of lives every year, according to government statistics.

 The temptation to text and drive seems to be hard to combat. But even talking on the phone in hands-free mode can be a distraction.

 A National Safety Council white paper reports that a driver engaged in a cell phone conversation will suffer from “inattention blindness.” Basically this means that the...

Can you name a job that hasn't been changed by mobile devices?

August 31, 2017

Mobile devices have transformed virtually every profession in some way.

 If you work in medicine, finance, manufacturing, logistics, transportation, sales, energy production, and many other fields, then it is likely that you have benefited from the improved reachability and responsiveness made possible by mobile devices.

 Nearly all work-age adults in the US have some form of cell phone,...

Hate Playing Phone Tag?

August 17, 2017

If your company employs field staff, how effectively are they communicating with your customers?

Managing the identities of your professional users on-the-go

August 15, 2017

When someone in your company calls a customer, is it always clear who is calling?

Desk Phone Optional

August 8, 2017

If you provide IT and communications support to professionals on-the-go, then you probably have already experienced the “Mobile First” work world.

Work is not a place ... it's an activity

August 3, 2017

Work is evolving.

Can you afford bad customer service?

April 24, 2017

The business world is still buzzing about the PR fallout from United Airlines’ recent removal of a passenger from one of its flights. Fortune and The Wall Street Journal reported this week that United’s corporate clients are pressuring the company to improve its customer service.

But most customer service issues never explode across the headlines like United’s has. 

BYOD and the Mobile Salesforce

April 21, 2017

If you have not yet embraced “Bring Your Own Device” (BYOD), you don’t have to feel left out … your employees are probably doing it for you.

At least that’s the rising sentiment among IT industry observers who track the “consumerization” of IT.

But there are key ways to get out ahead of BYOD and even turn it into a major productivity advantage, especially if you have a mobile salesforce that...

Mobilized communications to perfect your customer's journey

April 7, 2017

 

The customer journey is the route your customer takes as they engage with you and your products or services.

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