Collaboration tools have unlocked major efficiencies for how colleagues in your company can interact and get work done.
But now these internal tools can be used to open a critical new communications channel with the outside world.
Our Enterprise Text Messaging cloud solution supports Cisco Webex and a new video demo shows you how easy it is to text with Webex.
That means your Webex collaboration...
We are excited to announce that our SMS messaging solution for Cisco Collaboration has been certified and published in the Cisco Webex App Hub.
Text messaging is now the preferred way for many consumers to interact with companies.
Our Enterprise Text Messaging solution unlocks that critical communications mode for businesses.
The solution enables a company's employees using Cisco Collaboration...
You can unlock a powerful new way to communicate with customers, members, partners and anyone else outside your company: SMS texting with Cisco Collaboration tools.
Our customer Deseret First Credit Union provides a fantastic example.
Check out the case studywe published today about DFCU's deployment of our Enterprise Text Messaging Solution for Cisco Collaboration SMS-enablement.
The story goes that SMS text messaging as a consumer service happened almost by accident.
Originally developed as a way for mobile network engineers to communicate, SMS texting was slowly rolled out to consumer markets, with what seems like low expectations. At first it was expected to be used by a few business executives as a two-way pager system for very important messaging while on the go.
Text messaging is increasingly a preferred way for many of today's consumers to interact with businesses.
Now resellers of Cisco Collaboration tools like Webex Teams and Cisco Jabber can enable their business customers to use SMS texting to communicate with anyone on any mobile phone.
Cisco Webex Teams and Jabber messaging and collaboration tools are a favorite of companies looking to boost internal communications among employees.
They enhance productivity and efficiency as employee communication and collaboration become smooth and simple.
Now the Tango Networks SMS Texting Solution for Cisco Collaboration enables corporate users of Jabber and Webex Teams to send and receive...
Text messaging has moved on from simply being a nice convenience for communicating with your friends and family and colleagues.
Now a large majority of consumers report they want to use text messaging to communicate with businesses.
According to recent survey data, 68% of consumers say they want to text with a company's sales team or customer support team.
Collaboration solutions like Cisco Jabber and Webex Teams can have a huge impact on how employees communicate with each other and work together inside companies.
But like so many enterprise tools, the key to maximizing the impact of collaboration is to get employee buy-in. In other words, these solutions will fall short of their potential if no one uses them.
As it turns out, one of our most...
"I can't wait to call my broker and play phone tag the rest of the day," said No Customer Ever.
That is why text messaging has become the preferred way for many customers to communicate with companies they are doing business with.
Sales, customer care, feedback on product experiences, service requests ... these issues and more are being resolved by messaging between customers and companies.
If...
Text messaging is king.
That's the finding in report after report: People want to communicate with your company by text message.
So how you can quickly and efficiently open that important channel of communications with your customers and partners?
If you use Cisco Collaboration tools, then our new SMS Texting Solution for Cisco Collaboration is the answer.
October 11, 2021