Mobile phone technology has recently experienced a quiet revolution in the SIM management department. The result is bringing about a profound change in how mobile devices are used for business.
Imagine two client managers for two financial services companies have just received some very important news that they must tell their clients immediately. As they're away from their offices, the only way is by using their smartphones. One manager opens and uses an app to call his client, opting for over-the-top voice communication that applies best-effort delivery. Of course, there's no...
The rapid digitization of many things we use in the world today – such as money, mail and tickets has not escaped the humble mobile SIM card. As a result, the widespread support for eSIM technology in modern mobile phones is revolutionizing how mobile Unified Communications (UC) is being deployed for businesses.
You know how you sometimes hear a recording, “This call is being recorded for quality assurance”? It’s done so companies can help their employees provide the best customer service to the people who call and improve their training and processes at the same time. For some businesses, it’s more than assurance – it’s a regulatory requirement to record calls and messages.
This week we announced expanded support for eSIMs with our Tango Extend mobile unified communications service. At the same time, we won the "Unified Communications Solution of the Year" for the third year in a row in the Mobile Breakthrough Awards.
Why is our approach to fixed mobile convergence grabbing such attention? It's because of innovations like the industry's first Business SIM and our...
A solution we launched with our partner FourNet is featured in a new article about public sector organizations recording their employees' mobile voice and text messages.
FourNet's ANTENNA Mobile solution is featured in articles today in two public-sector-oriented publications in the UK.
Authored by FourNet's Stuart Williams and our Executive Vice President Andrew Bale, the article explores the...
We are excited to partner with digital transformation and customer experience specialist FourNet in launching a new service in the UK that will provide business-class, compliant mobile communications designed for for the hybrid-working era and public sector customers.
FourNet's ANTENNA Mobile will provide business-class mobile communications fit for the hybrid-working era and will enable public...
Tango Extend has been named a finalist in the UC Awards 2022 for Best Compliance Product.
Now in its fifth year, the UC Awards are given out by UC Today, a leading online publication for Unified Communications and Collaboration technology.
Citing a record number of entries this year, UC Today said the winners will be announced at an online ceremony on July 28 at 3 p.m. GMT, 10 a.m. EDT. Register...
For some companies, it was a revelation about a new way to work. For others, it was validation of a growing trend.
The sudden cutover to “Work-From-Home” for many employees last year caused a broad rethink about where and when work can take place.
And now that businesses are opening back up, the hybrid workstyle, with part of the time in the office and part of the time at home or elsewhere, is...
Mobile communications are increasingly out of the typical company’s control as operators have not yet provided a path to rein these services in.
Mobile now dominates business communications, but mobile services still reflect their consumer roots.
As a result, companies tend to rely on over-the-top (OTT) app-based extensions to their unified communications (UC) environments to keep mobile...
October 11, 2021