Mobile phone technology has recently experienced a quiet revolution in the SIM management department. The result is bringing about a profound change in how mobile devices are used for business.
Imagine two client managers for two financial services companies have just received some very important news that they must tell their clients immediately. As they're away from their offices, the only way is by using their smartphones. One manager opens and uses an app to call his client, opting for over-the-top voice communication that applies best-effort delivery. Of course, there's no...
The rapid digitization of many things we use in the world today – such as money, mail and tickets has not escaped the humble mobile SIM card. As a result, the widespread support for eSIM technology in modern mobile phones is revolutionizing how mobile Unified Communications (UC) is being deployed for businesses.
You know how you sometimes hear a recording, “This call is being recorded for quality assurance”? It’s done so companies can help their employees provide the best customer service to the people who call and improve their training and processes at the same time. For some businesses, it’s more than assurance – it’s a regulatory requirement to record calls and messages.
The Communications Compliance Crackdown continues as fines rise to $1.8 billion.
Industry regulators have hit financial services firms with massive fines for allowing employees to conduct business on personal phones and with personal apps.
A solution we launched with our partner FourNet is featured in a new article about public sector organizations recording their employees' mobile voice and text messages.
FourNet's ANTENNA Mobile solution is featured in articles today in two public-sector-oriented publications in the UK.
Authored by FourNet's Stuart Williams and our Executive Vice President Andrew Bale, the article explores the...
We are excited to partner with digital transformation and customer experience specialist FourNet in launching a new service in the UK that will provide business-class, compliant mobile communications designed for for the hybrid-working era and public sector customers.
FourNet's ANTENNA Mobile will provide business-class mobile communications fit for the hybrid-working era and will enable public...
Today we announced a solution enabling calls and texts on personal mobile phones to be automatically captured for recording, enabling banks and financial services firms to avoid hundreds of millions of dollars in fines for compliance violations.
Financial industry regulators are fining top tier banks and financial services firms because employees are doing business on personal mobile phones. US...
The Communications Compliance Crackdown shows no sign of slowing down.
This presents a huge opportunity for resellers of UCaaS and other business communications services to offer compliant mobile communications services.
Last fall, financial services regulators in the US began warning regulated firms that they are cracking down on the use of personal devices and apps for regulated...
Working from home is not a “one size fits all” situation.
As the pandemic forced new workplace configurations, employers and employees alike have learned the benefits and hindrances of using just one structure.
The general consensus is a hybrid or combination of workspaces and models allows workers at different stages of life and career their most productive choices.
October 11, 2021