The end of 2021 was marked by several significant milestones in business communications trends. These forces will profoundly affect how we work in 2022 and beyond.
First, securities regulators in December launched a crackdown on financial services workers using personal mobile phones, highlighted by the $200 million in fines levied against J.P. Morgan Securities.
Second, high-profile companies...
Letting employees use personal devices and phone numbers to conduct business just got expensive for one of the world's finance leaders.
J.P. Morgan Securities was fined $200 million by US regulators for record-keeping violations because employees conducted regulated business activities on personal devices and with personal accounts.
In announcing the fines on Friday, regulators warned that...
Call recording is an increasingly important requirement across all communication channels – mobile, fixed line and SMS.
Gone are the days of communications coming through just one medium. Success in today’s competitive business climate means giving employees the ability to communicate with customers, partners and other external parties in ways that will streamline engagement and enhance...
More and more consumers want to use text messages to communicate with companies. And more and more companies are listening.
Alaska Airlines just announced text messaging for customer service.
Don't miss Tuesday's web demo of the Tango Networks' Jabber SMS messaging solution.
Just fill out the form below to hold your space.
Our Jabber SMS solution enables your Jabber users to communicate by mobile text messages with anyone on any phone
Now you can send and receive SMS text messages with your business numbers.
Our newEnterprise Text Messaging solution creates a powerful new way for your company to engage with customers, partners and others.
Now your business phone numbers are a channel for one-on-one conversations with your customers and others.
We're excited to announce that Mobile-X, the industry's first cloud-powered enterprise mobility enablement solution, is now available in North America.
Launched earlier this year in Europe, Kinetic Cloud enables enterprises to deploy rich Mobile Unified Communications (MUC) to the workforce with recording compliance, automated enterprise application integration, and unique administration and...
We’re excited today to announce the unveiling of Mobile-X, the first cloud-powered service enabling businesses to control their employees’ mobile communications as easily as landline communications.
Come see Mobile-X in action at Mobile World Congress 2018 starting February 26 in Barcelona.
Tango Networks will unveil the new generation of mobile call recording and financial services communications compliance solutions at Mobile World Congress 2018.
More organizations than ever are either choosing to – or are being required to – record and log all employee phone calls. The requirement part applies in a significant segment of the financial services industry and in healthcare. The choosing part is more evident in call centers, insurance companies, sales, colleges, and elsewhere.
October 11, 2021