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Customer Experience Management with Mobility

The impact of Customer Experience Management (CXM) is undeniable.

Companies that proactively manage the customer experience regularly outperform others in terms of customer retention, satisfaction and, as research show, profitability.

Your mobile workforce, your mobile strategy … ready for “mobile first”?

Supporting your mobile workforce today means a lot more than just allowing your staff to use mobile devices for their day-to-day tasks.

Are you following these 4 best practices for Mobile Unified Communications?

Posted by Tango Marketing
November 30, 2017

As businesses have shifted to Unified Communications, a sometimes overlooked benefit – and potential blind spot – can be mobile communications.

The first VoIP systems arrived more than 20 years ago as the first unified messaging and voice systems became available. It was the groundwork for what we now call Unified Communications.

Are you following these mobility best practices for better customer engagement?

Posted by Tango Marketing
November 14, 2017

Customer experience management (CXM) and customer engagement programs are all about ensuring your customers are delighted with your products and services.

Researchers continue to report that companies investing in CXM regularly outperform the average business.

Better Mobility for Business Applications

Posted by Tango Marketing
November 10, 2017

Modern business applications have revolutionized how companies get stuff done.

Modern mobile devices have radically changed how, when and where that stuff gets done.

Tango Networks collaborates with Samsung to deliver secure, compliant Mobile Unified Communications to U.S. Enterprises

Posted by Tango Marketing
October 19, 2017

Tango Networks™, a leading provider of full-featured enterprise mobile communication solutions, and Samsung Electronics America, Inc. are collaborating to deliver secure and compliant mobile Unified Communications (UC) solutions to enterprises.

Three ways to empower your mobile workforce

Posted by Tango Marketing
October 12, 2017

If you manage communications or information technology for a mobile workforce, then you know the headaches that can bring.

Users have trouble with configuring and managing mobile phones and need a lot of hand-holding and support.

Cutting the cord: adopt "mobile first" communications for your business

Posted by Tango Marketing
October 10, 2017

We’re in a cord-cutting world when it comes to communications.

We’re cutting the cord at home. In the US, more households now have only mobile phones than have wireline phones.

Four pro-tips for going mobile with Unified Communications

Posted by Tango Marketing
September 28, 2017

Enterprise Mobility has changed where and when we work and get things done.

Unified Communications (UC) has changed how we communicate and collaborate.

Can you name a job that hasn't been changed by mobile devices?

Posted by Tango Marketing
August 31, 2017

Mobile devices have transformed virtually every profession in some way.

 If you work in medicine, finance, manufacturing, logistics, transportation, sales, energy production, and many other fields, then it is likely that you have benefited from the improved reachability and responsiveness made possible by mobile devices.

 Nearly all work-age adults in the US have some form of cell phone,...

October 11, 2021

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