NTT DATA has taken a major step toward bringing unconnected frontline and mobile workforce into the enterprise communications fold.
NTT DATA’s mobile offering, NTT Extend for Microsoft Teams,enables businesses to optimize employee collaboration and productivity on mobile phones.
We’re excited to be joined by Charlie Doubek, Global VP – Managed Collaboration and Communications at NTT DATA at...
Business eSIM technology is set to transform and simplify business communications for workers on-the-go. Significant improvements to user experience and productivity are being realized, while saving businesses significant communications costs.
Our new Trend Advisor details 30 use cases involving companies and occupations that can experience game-changing boosts to productivity and communications...
New research shows that 99% of IT managers are ready to retire landline phones in favor of mobile phones for all employees, based on their roles.
That’s the chief finding of Cavell Group research that shows an overwhelming number of companies are ready to go “Mobile Only” and make mobile phones the sole telephony endpoint for employees.
The survey results were unveiled today at the Cavell Enable...
Mobile phone technology has recently experienced a quiet revolution in the SIM management department. The result is bringing about a profound change in how mobile devices are used for business.
Imagine two client managers for two financial services companies have just received some very important news that they must tell their clients immediately. As they're away from their offices, the only way is by using their smartphones. One manager opens and uses an app to call his client, opting for over-the-top voice communication that applies best-effort delivery. Of course, there's no...
The rapid digitization of many things we use in the world today – such as money, mail and tickets has not escaped the humble mobile SIM card. As a result, the widespread support for eSIM technology in modern mobile phones is revolutionizing how mobile Unified Communications (UC) is being deployed for businesses.
You know how you sometimes hear a recording, “This call is being recorded for quality assurance”? It’s done so companies can help their employees provide the best customer service to the people who call and improve their training and processes at the same time. For some businesses, it’s more than assurance – it’s a regulatory requirement to record calls and messages.
October 11, 2021