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Philip Hesketh, Head of Channels EMEA

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Evolving workplaces: Work-From-Home isn’t ‘one size fits all’

Posted by Philip Hesketh, Head of Channels EMEA
August 23, 2021

Working from home is not a “one size fits all” situation.

As the pandemic forced new workplace configurations, employers and employees alike have learned the benefits and hindrances of using just one structure. 

The general consensus is a hybrid or combination of workspaces and models allows workers at different stages of life and career their most productive choices.

Ending the flap over the App: Yes, you can be Both Mobile And Compliant

Posted by Philip Hesketh, Head of Channels EMEA
July 28, 2021

It seems like a perfectly realistic proposition to use an over-the-top app to make and receive business calls on a mobile device. But there's a snag.

The human. 

Research conducted by Nemertes of more than 525 businesses found that only about 5% of the workforce with IT-provided UC apps installed actually used them for making phone calls. 

Workers by and large still use native dialers provided...

What happened 75 years ago this week that we all now take for granted?

Posted by Philip Hesketh, Head of Channels EMEA
June 18, 2021

On 17 June 1946, a driver in St. Louis pulled out a handset from under his car’s dashboard, placed a phone call and made history. It was the first mobile telephone call, placed on a system inaugurated by Southwestern Bell, one of AT&T’s local operating companies.

The service was only available in major cities and highway corridors and was aimed at the business user, including utility companies...

Work-from-Anywhere Communications: Who’s Ready for the Hybrid Workstyle?

For some companies, it was a revelation about a new way to work. For others, it was validation of a growing trend. 

The sudden cutover to “Work-From-Home” for many employees last year caused a broad rethink about where and when work can take place.

And now that businesses are opening back up, the hybrid workstyle, with part of the time in the office and part of the time at home or elsewhere,...

The ‘Disappearing Message’ Conundrum: Challenges to Compliant Mobile Communications

Posted by Philip Hesketh, Head of Channels EMEA
March 31, 2021

Mobile workers using simple self-destructing messaging functions in popular apps could ignite major legal repercussions for businesses with required regulatory recording and archiving. 

But as the remote working trend continues to rise – as well as now universal use of mobile phones for business communications  – smart companies are enforcing compliance policies by ensuring communications on...

Say hello to hybrid: how mobile communications enable our new workstyles

Posted by Philip Hesketh, Head of Channels EMEA
March 12, 2021

Hybrid work models are here to stay.

You don’t need to  study workplace trends to see  one lasting aftermath of the pandemic is that employers will likely permit employees to adopt ”hybrid” work - performing their jobs part of the time from home and part from an office or other location.

In a report published today by the Demos Group - The Nowhere Office, Julia Hobsbawn says:  

There will no...

New Cisco Integration: Mobile Unified Communications Highlighted at WebexOne

Posted by Philip Hesketh, Head of Channels EMEA
December 7, 2020

We are excited to unveil a new Mobile Unified Communications  solution that raises remote worker communications to a new level for companies using Cisco communications platforms.

Join us at the Cisco WebexOne virtual conference this week to learn more about Mobile-X, the award-winning mobile service that turns any mobile phone into an extension of a corporate communications platform.

As Work-from-Home Gets More Permanent, Mobile Communications Are Key

Posted by Philip Hesketh, Head of Channels EMEA
October 16, 2020

As pandemic response measures continue in countries around the world, one thing has become increasingly clear to business leaders: remote work or working from home is here to stay – and mobile communications is the key to making it easy.

This week, cloud storage service Dropbox was the latest company to announce that it’s designing its whole employee experience to be “virtual first,” from IT...

What We've Learned From Half A Year Of Working From Home

Posted by Philip Hesketh, Head of Channels EMEA
September 29, 2020

If you are in sales or business development like me, then working from home is really nothing new. I've been doing it for most of my career.

I recently joined Tango Networks, and instead of what I have always had, a desk phone and mobile with two separate numbers, they simply provided me with a SIM card to slot into my mobile phone.  

The Power of Native Mobile Communications: when Talking on the Phone is a Killer App

Posted by Philip Hesketh, Head of Channels EMEA
August 14, 2020

We can all be fast-fingered with messages using applications on social channels, but at some point, we do need to speak to someone.Consider the ways that we communicate in sales.

If you are in the business of selling communications services to business customers, you know that a voice call is still often the "killer app" for our communications platforms. Nothing can close a deal more...


December 31, 1969

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