Tango Networks Blog

Home > Tango Networks Blog Tango Networks Blog

Mobilized communications to perfect your customer's journey

 

The customer journey is the route your customer takes as they engage with you and your products or services.

Upping the ante in customer engagement with mobilized enterprise communications

Employees are the “face” of your business. The quality of the interaction between them and your customers has a profound impact on customer satisfaction, retention and repeat business.

 That’s why customer engagement quality programs have gained so much traction in recent years.

And it is also why the announcement of our expanded partnership with Verint is attracting a lot of attention.  

Enterprise Connect Preview: Is your contact center the best it can be?

The contact center is an essential part of any large consumer-facing organization. That’s why we’re excited about our expanding partnership with Verint to deliver mobile communications that support optimized customer engagement including your contact centers. You can see more about these new solutions at Enterprise Connect in Orlando this week.

Our Verint Partnership: Raising Workforce Optimization to the Next Level

Two critical customer engagement technology trends came together this month with our announcement of our expanding partnership with Verint.  

With Verint’s Customer Engagement Optimization, you and your customers can achieve better outcomes with less effort, and your organization can enhance loyalty, increase revenue, improve efficiency, and reduce risk.

Subscribe to Email Updates