The impact of Customer Experience Management (CXM) is undeniable.
Companies that proactively manage the customer experience regularly outperform others in terms of customer retention, satisfaction and, as research show, profitability.
Lathan Lewis, Chief Business Development Officer at Tango Networks
Lathan, with more than 15 years of telecom industry experience and multiple patents, serves as Tango Networks’ vice president of business development. His prior experience includes Nortel where he focused on wireline, enterprise, and next generation wireless technologies. Lewis has a computer science degree from Texas A&M and an MBA from the University of Texas at Dallas.
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October 11, 2021
Recent Posts
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