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Solving 4 major mobile communications challenges in healthcare environments

If you manage IT for healthcare professionals who interact with the public or work with patient information, then you know the challenges around device management and privacy management.

Communications are often called the lifeblood of healthcare operations. Doctors, nurses, physician’s assistants, administrative staff and many others need to share information, collaborate and respond to...

Secure mobility for your public-facing healthcare professionals

If you manage IT for healthcare professionals who interact with the public or work with patient information, then you know the challenges around device management and privacy management.

These busy professionals need to communicate sensitive and timely information to patients, other health care staff, administrators, insurers and so on. Mobile phones and other mobile devices have become the...

3 Best Practices in Communications Identity Management

Your company’s identity is central to a positive customer experience.

Is your company identity polished, consistent, clear, simple?

Or is it a hodgepodge? Do customers have to call a range of different numbers for different things? Do employees use a bunch of different phones with different numbers to communicate with customers?

Why do employees ignore those mobile UC clients?

The promise of mobile Unified Communications ran into a stumbling block: less-than-stellar adoption of the mobile phone clients by employees.

Why is it so hard to get employees to use those mobile phone clients and apps? What can we do about it?

Do your employees send emails to customers from personal Gmail accounts? Then why are mobile calls different?

The “face” you put before customers has a major impact on your brand and potential for growth.

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