Customer experience management (CXM) and customer engagement programs are all about ensuring your customers are delighted with your products and services.
Are you following these mobility best practices for better customer engagement?
November 14, 2017
Modern business applications have revolutionized how companies get stuff done.
Modern mobile devices have radically changed how, when and where that stuff gets done.
It’s the dream: an empowered and effective mobile workforce.
But the reality is that ensuring policy compliance and security for enterprise mobility can be a challenge.
Telehealth: Healthcare in the age of modern mobile communications
November 2, 2017
More and more healthcare practitioners and patients are warming up to telehealth.
An article in The Wall Street Journal describes the revolution in medicine being brought about by ubiquitous smartphones, video applications and other communications technology. More than 15 million Americans took part in some form of remote medical consultation in 2015, according to the article.
Perhaps no industry has been more revolutionized by today’s IT than healthcare.
Over the past two decades, we’ve seen massive industry changes from innovations such as:
Cut phone tag and increase productivity of your customer-facing staff
October 26, 2017
We’ve all done it at some point. A call comes to your phone with a caller ID and number you don’t recognize. So you let the call go to voice mail instead of answering it.
Maybe it was a wrong number. Or a robo-call to try to sell you something you don’t want.
See modern mobility for healthcare at the @Vidyo Summit, #VidyoHCS
October 24, 2017
We’re highlighting an exciting new approach to mobile communications for healthcare enterprises at Vidyo’s Healthcare Summit in Nashville next week.
Our Mobile-X solution empowers clinicians and other healthcare professionals to engage in compliant mobile voice, text and video communications with patients and others.
The idea of a Bring Your Own Device (BYOD) policy for mobile phones has a lot of appeal for many companies.
You can give employees the choice of using their own mobile phones, so training costs are minimized because employees are using devices they already know and love. Employee reachability and productivity are advanced by always-on mobility. Plus the responsibility for device support...
Cutting the cord: adopt "mobile first" communications for your business
October 10, 2017
We’re in a cord-cutting world when it comes to communications.
We’re cutting the cord at home. In the US, more households now have only mobile phones than have wireline phones.
Tango Networks named "Innovative Company to Watch" by The Silicon Review
August 29, 2017
The Silicon Review has named Tango Networks to its list of 50 Innovative Companies to Watch for 2017.
Describing the explosion of mobile devices in today’s corporate environments, the publication’s editors said Tango Networks’ products address a fundamental need for better control over the communications applications used on these devices.
October 11, 2021
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