February 12, 2024
Business Mobile Convergence, the newest generation of enterprise mobility, enables single number business identity for knowledge, hybrid and frontline workers who increasingly want to perform their jobs using mobile devices.
Tango Networks’ Head of Business Development and Strategic Partnerships Lee Essex will join a breakout session on the topic at Enterprise Connect 2024, March 25-28, in Orlando, Fla.
The session on March 27, featuring Lee will focus on the question, “Can Business Mobile Convergence Transform Your Workforce?”
Lee will discuss how communications convergence – such as with our Tango Extend solution – improves collaboration and engagement for the mobile workforce, while reducing costs and carbon footprints.
We are offering a $700 savings to customers to attend Enterprise Connect 2024, the leading conference and exhibition for enterprise communications and CX in North America for more than 30 years.
At Enterprise Connect we will discuss new research findings that are exploring the adoption of business mobile convergence. A Tango survey by the Cavell Group shows that 99% of enterprise IT managers are ready to cut the cord and replace fixed telephony with mobile communications for workers, depending on their roles.
In addition to Lee’s session, don’t miss seeing Tango Extend in action our booth, #219, in the Expo Hall.
There you will discover Tango Extend’s unique capability to turn mobile phones into native extensions of Microsoft Teams or other Unified Communications platforms. The eSIM-based solution can be deployed in minutes and provides desk phone UC functionality using a separate business line on a personal mobile phone or a primary business line on a company-provided phone.
Tango Extend’s eSIM technology for smartphones, combined with advances in fixed mobile convergence, enables employees to use their business numbers and identities on any mobile phones including personal, Bring Your Own Device (BYOD) phones.
The drive to bring more intuitive and efficient business mobile communications is fueled by the need to extend corporate communications to a broader range of workers, including frontline, knowledge, and deskless employees.
Frontline workers, often engaged in customer-facing roles like in-home services, healthcare, or delivery, face significant communication challenges due to the mobile nature of their work.
Knowledge workers in hybrid workplaces grapple with the need for seamless communication, such as when working from home or in the office or on the go. Deskless workers, too, benefit from constant connectivity despite the absence of a fixed workstation.
Traditional communication systems fall short in addressing these diverse and dynamic needs. Extend does away with the unpopular, unintuitive UC apps that have dominated previous attempts to bring UC to these disconnected workers. Instead, Extend enables users to operate their phones’ native dialers to make and receive calls using the business number and identity.
The approach is intuitive and simple. Extend’s dual persona capability enables personal mobile phones to function as business-ready extensions of the company UC platform while keeping business and personal communications separate and secure. This approach also permits mobile calls and texts to be captured and recorded for compliance when required.
The adoption of BYOD has been a longstanding challenge often because of concerns around security and compliance. However, research indicates a shift in employer attitudes, with 76% of surveyed businesses now permitting mobile BYOD.
The introduction of eSIM technology by Tango Networks is a game-changer in this scenario, enabling businesses to embed company-controlled lines in employees' personal phones. Now true Mobile Unified Communications is in reach for the broader workforce with the devices they know and carry with them every day.