If you manage communications or information technology for a mobile workforce, then you know the headaches that can bring.
Users have trouble with configuring and managing mobile phones and need a lot of hand-holding and support.
We’re in a cord-cutting world when it comes to communications.
We’re cutting the cord at home. In the US, more households now have only mobile phones than have wireline phones.
One of the most effective ways to keep customers happy is to keep it simple.
Communications policy enforcement is a continually evolving domain. It changes as regulations, best practices and applications modify over time, resulting in new mandates and new modes of communication.
Policies you must enforce on communications might be specific to your industry because of a regulatory mandate.
It's become a classic IT trade-off.
We want to give users the most flexible and effective tools for their jobs. But we also need to ensure security and compliance with privacy, call recording, and information handling requirements.
Estimates show that the typical salesperson spends about 20% of his or her time updating CRM records and with other administrative record-keeping and reporting tasks.
That’s basically a full day every week that your sales person is not meeting with customers, not closing deals, not selling.
October 11, 2021