Customer experience is a journey, not the outcome of a single call or interaction. That’s the eye-opening finding shared in an article in Harvard Business Review: The Truth About Customer Experience.
Companies of all shapes and sizes have focused a lot on improving customer service in recent years. Keeping a customer is a lot easier than finding a new one.
When you started your business, did you give a thought to identity? In most cases this would have been one of your first thoughts:
Without a consistent brand and identity, how do your customers find you?
When you started your business, did you give a thought to identity? In most cases this would have been one of your first thoughts:
Without a consistent brand and identity, how do your customers find you?
Mobile-X from Tango Networks has been called a “game changer” for the innovative ways that it empowers truly mobilized communications for enterprises.
October 11, 2021