Simetric builds dedicated customer service team

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Posted by Tango Marketing

March 21, 2018

As part of our ongoing commitment to supporting our partners, we are pleased to welcome her to the Simetric team. In her role Kirstin will liaise directly with Simetric’s channel partners and resellers ensuring that they have all the support and information they need to help them get the best out of our unified telecoms services.

Kirstin said “My entire career has been customer focused, my very first job was working for BT as an emergency call handler. I spent many years in a new business role, but now my focus is on customer service and support. My customers are my priority and as their account manager, I want to provide the best customer journey experience possible. When I first spoke to Simetric they made it very clear that customer service was key to the way they worked, so I’m pleased to be taking on this important role.”

Gavin Sweet, managing director said “We are really pleased Kirstin has joined our team. As we expand, having a dedicated person handling customer service and after sales is really important for us and our resellers and channel partners. Kirstin brings with her a great deal of enthusiasm and experience, which is just want we need.”

Customer service representatives working at desk in office

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