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Richard Michie

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Three keys for mobile-enabling your enterprise workforce

Posted by Richard Michie
February 5, 2019

Mobile phones are now overwhelmingly the devices of choice for most communications.

Come and meet us at Mobile World Congress in Barcelona

Posted by Richard Michie
January 31, 2019

Enterprise mobility is taking centre stage at this year's Mobile World Congress in Barcelona.

Leeds based telecoms pioneers snapped up by US firm

Posted by Richard Michie
November 27, 2018

Tango Networks announced they have acquired Simetric Telecom, a Yorkshire based provider of innovative mobile services and telecommunications solutions.

Simetric builds dedicated customer service team

Posted by Richard Michie
March 21, 2018

As part of our ongoing commitment to supporting our partners, we are pleased to welcome her to the Simetric team. In her role Kirstin will liaise directly with Simetric’s channel partners and resellers ensuring that they have all the support and information they need to help them get the best out of our unified telecoms services.

Dubber Call Recording Webinar

Posted by Richard Michie
December 18, 2017

We announced a few weeks ago that we have added Dubber Call Recording to our Mobile-X offering. Dubber is a brilliant easy to use call recording service which just works. There’s no fiddling around, users don’t need to learn new software, it doesn’t need turning on when you want to record a call. And what’s more, it helps you become MiFID II compliant.

Under the bonnet of Dubber Call Recording

Posted by Richard Michie
December 7, 2017

We’ve been talking about Call Recording and MiFID II for what seems like ages. No matter how bogged down you are by discussions on that, and the looming GDPR legislation, there’s no getting away from it MiFID II arrives on 3rd January 2018.

We’ve added Dubber call recording to Mobile-X

Posted by Richard Michie
November 16, 2017

We’re really pleased to announce that we’ve partnered with Dubber to give all our partners the opportunity to add Dubber call recording to our mobile and hosted PBX services, including Mobile-X, ahead of the of MiFID II deployment in January 2018.

Unified Telecoms to suit different business models

Posted by Richard Michie
October 18, 2017

Every business needs a phone line. And of course there are a wide range of options available to them: Mobile, fixed, VoIP etc. But each business has a differing requirement for their telecoms depending on their industry, size, structure, geographical location, regulatory requirements and a whole host of other considerations.

A simple GDPR action plan

Posted by Richard Michie
September 13, 2017

Gavin Sweet was part of a panel on GDPR at Comms Business’ Channel Live event at the NEC. GDPR is a big business story right now. The only other event we can remember which had this much coverage was Y2K. And we all remember how that panned out!

Network and broadband monitoring service (Nagios tool) – terms update July 2017

Posted by Richard Michie
August 30, 2017

Our Nagios platform is available to all our partners and customers to monitor network availability and connectivity at any of their sites. This is a simple but invaluable tool when there are network issues that may be affecting voice services. It also provides our customers with very useful realtime, and historical, views of network performance at their sites.

December 31, 1969

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