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Can you name a job that hasn't been changed by mobile devices?

August 31, 2017

Mobile devices have transformed virtually every profession in some way.

 If you work in medicine, finance, manufacturing, logistics, transportation, sales, energy production, and many other fields, then it is likely that you have benefited from the improved reachability and responsiveness made possible by mobile devices.

 Nearly all work-age adults in the US have some form of cell phone,...

Bringing your service quality and customer engagement full circle

August 22, 2017

The field service organization is one of the key points of contact with your customers.

Hate Playing Phone Tag?

August 17, 2017

If your company employs field staff, how effectively are they communicating with your customers?

Tango named a most promising company to watch

August 11, 2017

Tango Networks has been named one of the 20 most promising companies to watch by Insights Success magazine! 

Three ways to be more productive with Mobile UC

August 1, 2017

Mobile devices have flooded our workplaces. 

The vast majority of work-age adults in the US, for example, own mobile phones, with penetration approaching 100%. 

So by default your workforce can be considered a mobile workforce

At Tango Networks, we have helped companies around the globe to make the most of modern mobility and maximize the positive impact of mobile devices. Companies that...

Mobilized communications to perfect your customer's journey

April 7, 2017

 

The customer journey is the route your customer takes as they engage with you and your products or services.

Upping the ante in customer engagement with mobilized enterprise communications

April 4, 2017

Employees are the “face” of your business. The quality of the interaction between them and your customers has a profound impact on customer satisfaction, retention and repeat business.

 That’s why customer engagement quality programs have gained so much traction in recent years.

And it is also why the announcement of our expanded partnership with Verint is attracting a lot of attention.  

Enterprise Connect Preview: Is your contact center the best it can be?

March 27, 2017

The contact center is an essential part of any large consumer-facing organization. That’s why we’re excited about our expanding partnership with Verint to deliver mobile communications that support optimized customer engagement including your contact centers. You can see more about these new solutions at Enterprise Connect in Orlando this week.

Our Verint Partnership: Raising Workforce Optimization to the Next Level

March 24, 2017

Two critical customer engagement technology trends came together this month with our announcement of our expanding partnership with Verint.  

With Verint’s Customer Engagement Optimization, you and your customers can achieve better outcomes with less effort, and your organization can enhance loyalty, increase revenue, improve efficiency, and reduce risk.

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