The story goes that SMS text messaging as a consumer service happened almost by accident.
Originally developed as a way for mobile network engineers to communicate, SMS texting was slowly rolled out to consumer markets, with what seems like low expectations. At first it was expected to be used by a few business executives as a two-way pager system for very important messaging while on the go.
Text messaging is increasingly a preferred way for many of today's consumers to interact with businesses.
Now resellers of Cisco Collaboration tools like Webex Teams and Cisco Jabber can enable their business customers to use SMS texting to communicate with anyone on any mobile phone.
Cisco Webex Teams and Jabber messaging and collaboration tools are a favorite of companies looking to boost internal communications among employees.
They enhance productivity and efficiency as employee communication and collaboration become smooth and simple.
Now the Tango Networks SMS Texting Solution for Cisco Collaboration enables corporate users of Jabber and Webex Teams to send and...
Text messaging has moved on from simply being a nice convenience for communicating with your friends and family and colleagues.
Now a large majority of consumers report they want to use text messaging to communicate with businesses.
According to recent survey data, 68% of consumers say they want to text with a company's sales team or customer support team.
December 31, 1969