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Calm the Chaos in Field Service Delivery

Posted by Tango Marketing
March 21, 2017

Customer experience is a journey, not the outcome of a single call or interaction. That’s the eye-opening finding shared in an article in Harvard Business Review: The Truth About Customer Experience.

Companies of all shapes and sizes have focused a lot on improving customer service in recent years. Keeping a customer is a lot easier than finding a new one.

 

How many identities does your business have?

Posted by Tango Marketing
March 16, 2017

When you started your business, did you give a thought to identity? In most cases this would have been one of your first thoughts:

Without a consistent brand and identity, how do your customers find you?

3 Reasons the Kinetic Platform is a Game-Changer for Superior Customer Experience

Posted by Tango Marketing
March 14, 2017

The Kinetic Communications Platform from Tango Networks has been called a “game changer” for the innovative ways that it empowers truly mobilized communications for enterprises.

Our CTO wins recognition, shares insight that led to Tango Networks

Posted by Tango Marketing
March 10, 2017

Tango Networks’ CTO & Co-founder Andrew Silver has been named to the list of 30 Most Innovative Business Leaders by Insights Success Magazine.

You can check out the full issue here, which features an article by Andrew along with commentary from other leading business people in digital technology, software, business process management and a host of other innovative domains.

Partner Spotlight: JT Global

Posted by Tango Marketing
March 8, 2017

We’re excited to share more details on our partnership with JT, which was highlighted earlier this month at Mobile World Congress.

JT is a full-service Tier-1 global consumer and business enterprise provider with a 122-year heritage.   Across 11 global locations, JT employs over 600 staff providing products and services to over 1 million global consumer subscribers and 2,177 active business...

Mobile First: To BYOD or not To BYOD?

Posted by Tango Marketing
March 3, 2017

For more than a decade now the question of “To BYOD or not to BYOD?” has been front and center in many corporate IT and communications programs.  

BYOD reached a tipping point a few years ago as a majority of enterprises began to permit it in some form, or as futurist Daniel Burrus calls it, “the tipping point of consumerization of IT.” 

Now surveys are more likely to examine what’s going on...

Buzzing in Barcelona!

Posted by Tango Marketing
February 28, 2017

It's buzzing in Barcelona! We are excited to share with Mobile World Congress visitors the latest version of our Kinetic Communications Platform and our newly announced partnership with JT.

Mobile First: Unchaining the desk phone for enhanced productivity

Posted by Tango Marketing
February 24, 2017

Some companies embracing the “Mobile First” strategy of communications are unlocking powerful new ways to boost productivity and efficiency.

Imagine this scenario:

A salesperson in the field needs to make an urgent call to a customer who is ready to buy. The salesperson is in transit so she uses her personal phone to make the call.

Mobility - Not Just For Millennials

Posted by Tango Marketing
February 22, 2017

 Think about the world that Millennials know.

 If you were born between the early 1980s and mid 1990s, you are what demographers and marketers call a “Millennial.”

Those in that age group have … 

… never known a world without PCs.

… used mobile technology since early adulthood if not childhood.

Balancing Convenience and Compliance

Posted by Tango Marketing
February 16, 2017

 The rise of the mobile, digitized enterprise has brought about a host of benefits paired with a host of challenges.

 When digitizing assets like operational data, financial data, patient records and others, you are increasing employee access to information and enhancing their ability to get things done. But you also are changing the security profile of this information, and creating potential...


December 31, 1969

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