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The ‘Disappearing Message’ Conundrum: Challenges to Compliant Mobile Communications

Posted by Philip Hesketh, Head of Channels EMEA
March 31, 2021

Mobile workers using simple self-destructing messaging functions in popular apps could ignite major legal repercussions for businesses with required regulatory recording and archiving. 

But as the remote working trend continues to rise – as well as now universal use of mobile phones for business communications  – smart companies are enforcing compliance policies by ensuring communications on...

Case Study: Food Manufacturer Goes 'Mobile First' Yielding Massive Productivity Boost

Mobile Devices may be the most important tool a company has to create seamless distributed workforce communications that can not only cut communications costs but also dramatically boost productivity.

Consider the example of a leading U.S. food manufacturer. This company, with three rapidly growing main locations, is the subject of a new case study about the power of going “Mobile First” with ...

Mobile Unified Communications: the Distributed Workforce can 'Work-from-Anywhere'

The trend everyone has been talking about for the past year - the transition to work-from-home programs - is now underscored by new evidence.

Indeed.com, a career services website, reports that the number of job listings that mention "remote work," "telecommute" or "working from home" has doubled over the past year and is still going up.

Two-thirds of business users prefer the native mobile phone interface over Mobile UC Apps

Mobile phones have never been more critical to business communications than they are today.

They have become essential tools in the remote working arrangements that are the norm for many businesses even as pandemic measures are lifted.

So it is enlightening that new research from Nemertes reports that business users vastly prefer the native mobile phone experience over commonly deployed Mobile...

The Power of Native Mobile Communications: when Talking on the Phone is a Killer App

Posted by Philip Hesketh, Head of Channels EMEA
August 14, 2020

We can all be fast-fingered with messages using applications on social channels, but at some point, we do need to speak to someone.Consider the ways that we communicate in sales.

If you are in the business of selling communications services to business customers, you know that a voice call is still often the "killer app" for our communications platforms. Nothing can close a deal more...

New research: Why 94% of users Ignore Mobile UC Apps for calling

The verdict is in, and it's not good for the future of Mobile Unified Communications phone apps.

It turns out that 19 out of 20 employees don't use their companies' authorized mobile phone UC apps to make voice calls, according to new research this week from Nemertes Research.

Nemertes Research: Achieving Mobile UC Success

Despite the widespread adoption of mobile unified communications applications over the last several years, the true promise of using UC on mobile devices to generate gains in productivity, revenue, and to achieve cost savings often remains unfulfilled.

Nemertes Research’s 2020 global study of more than 525 organizations found that nearly 24.4% of participants had deployed mobile UC...

Global Private Mobile Network Puts Companies in Control of Mobile, Does Away With Over-the-Top App Risks

Mobile communications are increasingly out of the typical company’s control as operators have not yet provided a path to rein these services in.

Mobile now dominates business communications, but mobile services still reflect their consumer roots.

As a result, companies tend to rely on over-the-top (OTT) app-based extensions to their unified communications (UC) environments to keep mobile...

Working From Home: Seven Best Practices for Seamless Productivity

"Working From Home."

The phrase carries a lot of emotion in the workplace.

Business owners are concerned that their staff will not be as productive.

Staff need to program themselves to be “In the Office” while at home.

Staff also need to program themselves to "Go Home" from the office.

The 'Mobile First' Revolution: have your desk phone and make it mobile too

As we head into Channel Partners Expo next month, I am pondering how road warriors take their business identity with them in a mobile world.

And the good news is, yes, you can have your desk phone and leave the office with the exact same device too.

As more business users demand to go "mobile first" the industry is responding.

It's now possible to have the best of both worlds:  The quality...


December 31, 1969

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