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The evolution of enterprise mobile convergence - don't miss #MWC18

January 22, 2018

 

It’s been a long time coming. Since two decades ago when mobile phones started flooding corporate environments, it’s been a bumpy and interesting road toward convergence.

New Compliance regulations in effect: Can you record BYOD phone communications?

January 17, 2018

 

 

The new year has brought new mobile communications regulations for many financial services companies doing business in Europe.

 

Topping the list of new regulations is the revised version of the Markets in Financial Instruments Directive, commonly called MiFID II.

 

See the new generation of business mobility in Barcelona ... Join us at MWC

January 4, 2018

 

 

 Mobility has fundamentally transformed how our companies operate across the board. Mobile devices dramatically improve work flexibility, employee reach and responsiveness, and overall company competitiveness.

Predictions for 2018: what's ahead for Mobility in 2018?

December 22, 2017

 

 

 

We saw some amazing developments in mobile communications in the last twelve months.

 

The iPhone turned 10 in 2017. Cord-cutters in America became the majority, with mobile-only homes surpassing landline homes. Compliance and privacy of mobile communications grew more important and complex.

 

2017 ... the year in Mobility

December 19, 2017

 

 

 

In the closing days of 2017, we can look back on a year of milestones in how mobile communications evolved the way we work and live.

Can you ensure employee personal calls are kept private? Here comes GDPR

December 14, 2017

 

 

 

We’ve made our workplaces mobile, tapping the power of smartphones to increase employee reachability, flexibility and productivity.

 

But are we crossing an important regulatory line regarding privacy in how we manage communications that may contain personal information?

 

What does it mean to go "mobile first" with your business communications

December 12, 2017

 

 

 

“Mobile first” has become a buzzword in many corners of the tech industry.

 

In web design, “mobile first” means that you design your web site and content with the mobile device in mind. So page formats, images and other features are designed to be easily viewed and interacted with by users on mobile phones, for example.

 

Mobile call recording for financial regulatory compliance

December 7, 2017

 

 

 

For many years now, regulators of the financial services industry have been tightening rules around reporting and record keeping pertaining to financial transactions.

 

If you are in financial services, complying with these rules can create a headache when it comes to mobile call recording.

 

What do customers really think? Get more customer data from employee mobile communications

December 5, 2017

 

 

Possibly the best way to gauge your customers’ thoughts is by monitoring your employees’ frontline phone interactions with them.

These calls can contain a wealth of information relating to customer satisfaction, purchase patterns and promotional success.

Managing mobility for your regulated users

November 16, 2017

 

 

 

To be competitive in today’s business world, mobility is a must.

 

Employees on the go need to be always reachable, so deals and transactions go through, and your company can respond to new opportunities at lightning speed.

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