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Customer Experience Management with Mobility

The impact of Customer Experience Management (CXM) is undeniable. 

Companies that proactively manage the customer experience regularly outperform others in terms of customer retention, satisfaction and, as research show, profitability. 

Can your staff text with Millennials? Or are your competitors capturing this market?

Do you offer products or services to people born after 1982 and before 2000, the Millennials? 


December 31, 1969

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