One of the most effective ways to keep customers happy is to keep it simple.
Your company’s identity is central to a positive customer experience.
Is your company identity polished, consistent, clear, simple?
Or is it a hodgepodge? Do customers have to call a range of different numbers for different things? Do employees use a bunch of different phones with different numbers to communicate with customers?
The mobile workforce is growing every day.
Your remote teleworkers, field service technicians, sales people, fleet drivers, and executives on-the-go all contribute to a way of working that looks less and less like the old office-bound modes of last century.
Supporting this modern workforce poses a range of IT challenges. Among them is how you maintain visibility into the communications of...
The “face” you put before customers has a major impact on your brand and potential for growth.
December 31, 1969