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Financial Services Firm Unlocks SMS Texting for More Powerful Customer Service

You can unlock a powerful new way to communicate with customers, members, partners and anyone else outside your company: SMS texting with Cisco Collaboration tools.

Our customer Deseret First Credit Union provides a fantastic example.

Check out the case studywe published today about DFCU's deployment of our Enterprise Text Messaging Solution for Cisco Collaboration SMS-enablement.  

Send and receive SMS text messages with Cisco Collaboration solutions

Posted by Tango Marketing
January 11, 2020

The story goes that SMS text messaging as a consumer service happened almost by accident.

Originally developed as a way for mobile network engineers to communicate, SMS texting was slowly rolled out to consumer markets, with what seems like low expectations. At first it was expected to be used by a few business executives as a two-way pager system for very important messaging while on the go.

...

Cisco Resellers Offer SMS Texting for Cisco Collaboration Solutions

Posted by Tango Marketing
December 11, 2019

Text messaging is increasingly a preferred way for many of today's consumers to interact with businesses.

Now resellers of Cisco Collaboration tools like Webex Teams and Cisco Jabber can enable their business customers to use SMS texting to communicate with anyone on any mobile phone.

Empower your Cisco Webex Teams, Jabber users with SMS texting

Posted by Tango Marketing
November 27, 2019

Cisco Webex Teams and Jabber messaging and collaboration tools are a favorite of companies looking to boost internal communications among employees.

They enhance productivity and efficiency as employee communication and collaboration become smooth and simple.

Now the Tango Networks SMS Texting Solution for Cisco Collaboration enables corporate users of Jabber and Webex Teams to send and...

Cisco Collaboration SMS Texting: unlock new customer communications for Webex Teams, Jabber users

Posted by Tango Marketing
October 3, 2019

Text messaging has moved on from simply being a nice convenience for communicating with your friends and family and colleagues.

Now a large majority of consumers report they want to use text messaging to communicate with businesses. 

According to recent survey data, 68% of consumers say they want to text with a company's sales team or customer support team.

Cisco Collaboration SMS Texting Promotes Employee Buy-in, Broader Collaboration Adoption

Posted by Tango Marketing
August 29, 2019

Collaboration solutions like Cisco Jabber and Webex Teams can have a huge impact on how employees communicate with each other and work together inside companies.

But like so many enterprise tools, the key to maximizing the impact of collaboration is to get employee buy-in. In other words, these solutions will fall short of their potential if no one uses them. 

As it turns out, one of our most...

Cisco Resellers & Partners: Add SMS texting to Cisco Webex Teams & Jabber

"I can't wait to call my broker and play phone tag the rest of the day," said No Customer Ever.

That is why text messaging has become the preferred way for many customers to communicate with companies they are doing business with.

Sales, customer care, feedback on product experiences, service requests ... these issues and more are being resolved by messaging between customers and companies.

If...

Cisco Collaboration SMS: now your Cisco users can chat with anyone, anywhere

Text messaging is king. 

That's the finding in report after report: People want to communicate with your company by text message.

So how you can quickly and efficiently open that important channel of communications with your customers and partners?

If you use Cisco Collaboration tools, then our new SMS Texting Solution for Cisco Collaboration is the answer.

Making a Better Tool

Posted by Tango Marketing
June 5, 2015

Our primitive ancestors used a rock whenever they needed to pound anything. Fortunately, someone came along and turned that rock into a much more useful tool, the hammer.


December 31, 1969

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