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Three ways to empower your mobile workforce

October 12, 2017

 

 

If you manage communications or information technology for a mobile workforce, then you know the headaches that can bring.

 

Users have trouble with configuring and managing mobile phones and need a lot of hand-holding and support.

 

Cutting the cord: adopt "mobile first" communications for your business

October 10, 2017

 

 

We’re in a cord-cutting world when it comes to communications.

 

We’re cutting the cord at home. In the US, more households now have only mobile phones than have wireline phones.

 

Customers want it to be simple... how are you doing that?

October 5, 2017

 

 One of the most effective ways to keep customers happy is to keep it simple.

 

Survey after survey shows that a simple, straight-forward experience with your company results in happier customers with greater loyalty.

Policy enforcement across all your devices, mobile and fixed

October 3, 2017

 

Communications policy enforcement is a continually evolving domain. It changes as regulations, best practices and applications modify over time, resulting in new mandates and new modes of communication.

 

Policies you must enforce on communications might be specific to your industry because of a regulatory mandate.

 

Four pro-tips for going mobile with Unified Communications

September 28, 2017

 

Enterprise Mobility has changed where and when we work and get things done.

 

Unified Communications (UC) has changed how we communicate and collaborate.

End the trade-off: get both mobility and compliance

September 26, 2017

It's become a classic IT trade-off.

 

We want to give users the most flexible and effective tools for their jobs. But we also need to ensure security and compliance with privacy, call recording, and information handling requirements.

Your sales team is losing a full day every week … unless you fix sales call logging

September 21, 2017

Estimates show that the typical salesperson spends about 20% of his or her time updating CRM records and with other administrative record-keeping and reporting tasks.

 

That’s basically a full day every week that your sales person is not meeting with customers, not closing deals, not selling.

 

The stop light is talking to my car … where autonomous vehicles are going next

September 19, 2017

Imagine you pull up to a red traffic light in your car. A notification pops up on your car’s dash: “OK to Text.”

 

As you text away on your mobile phone, the dash notification counts down the time until the light turns green. Then the texting function of your phone is suspended.

 

Fatal Tesla crash involved overreliance on vehicle automation, feds say

September 14, 2017

Last year’s fatal crash of a Tesla on autopilot was caused in large part by overreliance on the vehicle’s automation features.

 

That’s the finding released yesterday by the US National Transportation Safety Board (NTSB) which investigates vehicle crashes and issues safety guidance.

Do autonomous vehicles create a false sense of security?

September 12, 2017

Are we overestimating the capabilities of today’s autonomous vehicles and does that create a false sense of security?

That’s the primary question explored by our CTO Andrew Silver in a guest column published this week by American Trucker, a leading publication serving the trucking industry.

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